CASE STUDIES IN PROJECT PROGRAM AND ORGANIZATIONAL PROJECT MANAGEMENT

CASE STUDIES IN PROJECT PROGRAM AND ORGANIZATIONAL PROJECT MANAGEMENT

CASE STUDIES IN PROJECT PROGRAM AND ORGANIZATIONAL PROJECT MANAGEMENT

By
D R A G A N Z . M I L O S E V I C
P E E R A S I T P A T A N A K U L
S A B I N S R I V A N N A B O O N

Contents of Case studies in project program and organizational project management

PART I: CASE STUDIES IN PROJECT MANAGEMENT
CHAPTER 1 INTRODUCTION 3
AaronSide Goes to Teams 5
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Cocable Inc. 7
Jovana Riddle
A RobustArm Global Industries’ Sledgehammer 10
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Another Trojan Horse 12
Stevan Jovanovic
Call a Truck 15
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
The Project Hand-off Method 17
Dragan Z. Milosevic, Russ J. Martinelli, and James M. Waddell
CHAPTER 2 CULTURAL ASPECTS OF PROJECT MANAGEMENT 19
Engineering Culture at Beck 21
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
The Jamming 26
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
CHAPTER 3 PROJECT MANAGEMENT PROCESSES 29
Special Session 31
Sabin Srivannaboon
Waterfall Software Development 36
Osman Osman
Extreme Programming 42
Mani Ambalan
Do You ZBB? 49
Rabah Kamis
CHAPTER 4 PROJECT INTEGRATION MANAGEMENT 55
The Abacus Project 57
Peerasit Patanakul and Jospeph Genduso
The Ticketing System 69
Mathias Sunardi
WRQ Software Development 73
Peerasit Patanakul and Michael Adams
CHAPTER 5 PROJECT SCOPE MANAGEMENT 83
Workshop: Project Defi nition 85
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Work Breakdown Structure as a Skeleton for Integration 89
Wilson Clark and Dragan Z. Milosevic
Project Anatomy 92
Joakim Lillieskold and Lars Taxen
Rapid Prototype for Fast Profi ts 99
Stevan Jovanovic
CHAPTER 6 PROJECT TIME MANAGEMENT 103
How Long Does It Take to Catch a Fish—TAD? 105
Ferra Weyhuni
Workshop: The Jogging Line in Action 111
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Sequencing 114
Art Cabanban
The Rolling Wave 121
Dan Itkes
Schedule Accuracy 128
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
AtlasCom 130
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Workshop: The Milestone Chart 133
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
CHAPTER 7 PROJECT COST MANAGEMENT 137
The Court House Disaster 139
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Bad Metrics for Earned Value 141
Don Hallum
The Museum Company 149
Jovana Riddle
Workshop: Parametric Estimate 152
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
No Bottom-up Estimate, No Job! 155
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Earned Tree Analysis 158
Dragan Z. Milosevic
CHAPTER 8 PROJECT QUALITY MANAGEMENT 161
Robots Fail Too 163
Ferra Weyhuni
The Peaceful Black Belt 167
Marie Ann Lamb
Workshop: Project Quality Program 172
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
CHAPTER 9 PROJECT HUMAN RESOURCE MANAGEMENT 175
The Bully, Subversive, Prima Donna, Etc. 177
Diane Yates
Startups Born with Confl icts 183
Priya Venugopal
We Do Not Speak the Same Language 185
Diane Yates
My Job Was to Integrate Two Cultures 190
Dragan Z. Milosevic, Russ J. Martinelli, and
James M. Waddell
Rate and Rank 192
Rabah Khamis
CHAPTER 10 PROJECT COMMUNICATIONS MANAGEMENT 203
The Russians Join Us Late at Night 205
Dragan Z. Milosevic, Russ J. Martinelli, and
James M. Waddell
Quest for Clear 207
Mathias Sunardi
Electronic Medical Record 213
Mathius Sunardi and Abdi Mousar
Improving Public Health Informatics 217
Abdi Mousar
A Simple Metric Goes a Long Way 223
Art Cabanban
Executive Project Metrics 225
Dragan Z. Milosevic, Peerasit Patanakul, and
Sabin Srivannaboon
CHAPTER 11 PROJECT RISK MANAGEMENT 229
Risk Policies in Project Russia 231
Dragan Z. Milosevic
Risk under the Microscope 237
Ferra Wayahuni
Monte Carlo in Italy 242
Meghana Rao
Probability and Impact 245
Jovana Riddle
CHAPTER 12 PROJECT PROCUREMENT MANAGEMENT 247
The $30,000 Frigidaire 249
Dragan Z. Milosevic
Mountain of Iron, Mountain of Dollars 252
Dragan Z. Milosevic
PART II: CASE STUDIES IN PROGRAM MANAGEMENT
CHAPTER 13 THEMES OF PROGRAM MANAGEMENT 257
KUPI 259
Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul
The Bounding Box Boxes You 261
Sabin Srivannaboon
CHAPTER 14 PROGRAM INITIATING PROCESS 269
Business That Operated Without Knowing Where Its Profi ts
Came From 271
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
Mega Security® 273
Sabin Srivannaboon
CHAPTER 15 PROGRAM PLANNING PROCESS 277
Quick Release 279
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
The Budica Program 281
Diane M. Yates and Dragan Z. Milosevic
Best Practices Overview—Program Scheduling 289
Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul
Expect the Unexpected 291
Sabin Srivannaboon
CHAPTER 16 PROGRAM EXECUTING PROCESS 297
The Program Strike Zone 299
Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul
The Program Map 302
Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul
Using Tools on a Mercedes 305
Sabin Srivannaboon and Dragan Z. Milosevic
CHAPTER 17 PROGRAM MONITORING AND CONTROLLING
PROCESS 313
I Have Only Three Minutes a Month! 315
Dragan Z. Milosevic, Russ J. Martinelli, and James M. Waddell
OSSOP! 317
Sabin Srivannaboon
That Which Is Not Earned Is Never Valued 324
Sabin Srivannaboon
CHAPTER 18 PROGRAM CLOSING PROCESS AND PROGRAMS
IN ACTION 327
A Checklist 329
Sabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul
General Public Hospital 331
Peerasit Patanakul and Dragan Z. Milosevic
American Shogun 341
Bjoern Bierl and Andrea Hayes-Martinelli
Planet Orbits 348
Peerasit Patanakul and Dragan Z. Milosevic
ConSoul Software 357
Andrea Hayes-Martinelli and Dragan Z. Milosevic
PART III: CASE STUDIES IN ORGANIZATIONAL
PROJECT MANAGEMENT
CHAPTER 19 ALIGNMENT AND PORTFOLIO MANAGEMENT 375
LorryMer Information Technology 377
Sabin Srivannaboon and Dragan Z. Milosevic
Who Owns the Portfolio? 385
Dragan Z. Milosevic and Peerasit Patanakul
Our Portfolio Stinks 387
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
CHAPTER 20 STANDARDIZED METHODOLOGIES 389
Standardized Program Risk Management 391
Peerasit Patanakul
Go With the Template Always 395
Murugappan Chettiar
We Do Not Need Standard Methodology 400
Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic
Joy Knows How to Defend 403
Dragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon
CHAPTER 21 COMPETENCIES OF PROJECT MANAGERS
AND THE PROJECT MANAGEMENT OFFICE 407
They Are Business Leaders at Spotlight Corporation 409
Peerasit Patanakul and Dragan Z. Milosevic
The Program Management Offi ce 417
Sabin Srivannaboon and Dragan Z. Milosevic
Progress—One Step at a Time 425
James Schneidmuller and Peerasit Patanakul
CHAPTER 22 INFORMATION SYSTEMS, ORGANIZATION,
AND METRICS 435
Is It Information Systems That We Need? 437
Peerasit Patanakul and Sung Han
Spreadsheet Is Everything 445
Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic
R&D and Operations: How to Make Them Talk 448
Priya Venugopal
Bluedogs USA 453
Nicolas Charpenel
Point of Contact 465
Peerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic
CHAPTER 23 ORGANIZATIONAL CULTURE AND PROGRAM
CULTURE 467
What Helps Us Come This Far? 469
Peerasit Patanakul
Is It Standard Methodology That We Need? 475
Peerasit Patanakul
CHAPTER 24 ORGANIZATIONAL PROJECT MANAGEMENT
IN ACTION 481
Let’s Go All the Way 483
James Staffan and Peerasit Patanakul
Are We Ready for Portfolio Management? 493
Peerasit Patanakul


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